GLOBAL PARKING SYSTEMS - SAN DIEGO

Job Title: Valet Supervisor

Department: Valet Parking Services

Location: San Diego, CA

Global Parking Systems are experts in the management of parking lots, valet services, parking management and shuttle operations at airports across the country. Global Parking Systems also partner with SP Plus Parking Corporation, a leader in the parking management space. Together, we are committed to making the parking experience a first-class enjoyable one for parking consumers. Built on the foundation of excellence and integrity, we are dedicated to providing the highest level of service at all of our parking facilities. 

MAIN RESPONSIBILITIES

Basic Function: The Valet Supervisor will assist in the day-to-day management of the valet operation ensuring that valet interactions are handled within contractual guidelines of the location, adhering to company and Airport policies and procedures, fostering good client/customer relations and promoting a professional image and approach to the business.

Essential Functions Responsibilities:

• Ensures customers are receiving timely service.
• Assist with hiring, training, and coaching an excellent valet team.
• Create a staffing schedule according to the anticipated daily vehicle volume.
• Comply fully with the standard operating procedures while ensuring the safety and security of vehicles and keys at all times.
• Prepare and process daily paperwork according to audit compliance standards.
• Ensure that drive lanes and crosswalks are clean of debris, water, oil spills, etc.
• Create and implement a successful staging plan, utilizing all aspects of the location’s layout to ensure maximum parking capacity.
• Substitute for any position, if necessary.

MINIMUM QUALIFICATIONS

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Education/Experience Required: Minimal high school diploma or equivalent and a minimal 6-month related experience or training; or equivalent combination of education and experience.

License Requirement: Required to have and maintain a valid state-issued driver’s license with a current address and an acceptable driving record. The ability to drive a vehicle with a manual transmission (stick shift) is required.

 Language Skills: Speaks clearly; Listens and gets clarification; Responds well to questions. Writes clearly and informatively; Able to read and interpret written information.

 Reasoning Skills: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to exhibit sound and accurate judgment. Ability to effectively respond to customer requests for assistance, problems, or complaints.

Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Appearance: Employees will be required to maintain a neat and clean appearance at all times.

Physical Demands:  The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects, and talk. The employee will also walk and run for extended periods of time to park and retrieve customer vehicles, including using stairs and elevators.

The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.

Benefits Include: After 90 days, full-time employees become eligible for dental, medical, and vision insurance, paid holidays, sick time, and vacation.

STARTING PAY: $22/PER HOUR

THIS IS A NON-EXEMPT/HOURLY POSITION.  CRIMINAL BACKGROUND CHECK AND PRE-EMPLOYMENT DRUG TESTING IS REQUIRED.

Global Parking Systems is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.